Peer Support Worker_Relief

 DATE: April 25, 2025​
LOCATION:  Toronto, ON – TAY- Specialized Services
COMPENSATION: $24.24/hour
VACANCIES: 2

** The program requires availability to work evenings and Saturdays.**

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring 2 Relief – Peer Support Worker(s).

Job Summary

The Peer Support Worker position is open to those who have lived experience with mental health and/or addiction and have gone through a process of recovery. The peer mentor is responsible to use their lived experience to assist others in the recovery process and to navigate the mental health and addiction systems. This would be accomplished through a variety of activities such as group facilitation, individual support with appointments and structured positive relationship building.

The Peer Support Worker (relief) supports the facilitation and access to various services including the evening and weekend social drop-in groups, Dialectical Behavior Therapy (DBT) skills groups, TAY psychiatry clinic, and day-to-day client engagement and community resource services at the TAY hub. The peer support worker shall provide 1:1 peer support, support TAY hub needs, and help co-facilitate groups for youth. TAY provides low-barrier and accessible opportunities for youth to effectively connect with peers.

What You Will Do

To accompany clients to various appointments in the community.

• Provide 1:1 peer support to youth such as appointment support/accompaniment, participation in wellness-focused and recreational activities, and search for appropriate community resources
• Facilitate and co-facilitate groups, assist social drop-ins and peer support groups at various locations
• Support the personal journey of each client by building rapport and helping with goal setting, problem solving and emotional support
• Positive role model and encouragement of others in the recovery process
• Guide clients to make choices that promote safety, wellness and recovery
• Complete needed documentation and note-taking, including supporting the implementation of measurement-based care practices
• Regularly attend supervision with manager or senior staff, group/team meetings, Peer Community of Practice and training sessions
• Assist with office care/operations, and provide helpful information to youth and guests who visit the TAY hub
• Help prepare and organize group spaces, including light cleaning and trash removal
• Work in collaboration with other program staff and community partners.
• Help ensure that clients are connecting with caseworkers and caseworkers with clients.
• Contribute to program development and implementation.
• Positively contribute to the TAY program by providing back-up support for other staff and by engaging in collaborative team activities.

What You Bring:

Must Haves

• Completion of peer training and relevant trainings such as Peer Recovery Education Program (PREP), Wellness Recovery Action Plan (WRAP), Mental Health First Aid, etc.
• Experience/knowledge of mental health/ addictions systems.
• Solid working knowledge of recovery principles.
• Knowledge of local community mental health services including formal and informal supports.
• Understanding of harm reduction, cultural competency and anti-oppression framework
• Knowledge of relevant mental health legislation such as the Personal Health Information Protection Act
• Some experience in peer support counselling, ability to draw upon wellness and recovery in providing intentional peer support
• Strong interpersonal and communication skills.
• Strong ability to work independently and on a team.
• Enthusiastic problem solver, positive conflict resolution and goal setting practices.
• Proficient computer skills.
• Flexible availability: weekend work and some evenings may be required with advanced notice.

Nice-to-Haves

• Knowledge/experience with Dialectical Behavior Therapy (DBT) is an asset.

Work Environment:

Walk up and down stairs, physically able to assist client with daily living activities, 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, lifting objects up to 50 lbs.

What We Offer

E-learning program available all year round

Corporate Gym membership rate with GoodLife Fitness

Access to Perkopolis, a comprehensive corporate discount program

Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: May 9, 2025

​