Behavioural Support Specialist_FT-Contract

Title of Job: Behavioural Support Specialist
Date: March 10, 2026
Closing Date: March 24, 2026
Location: Aurora, ON - At Home Plus
Compensation: $64,933 - $76,560 Annually Prorated
Contract Duration: 1-Year Contract
Work Type: Onsite
Job ID: 10663152
Existing or New Position: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:
The Behavioural Support Specialist is a member of Mobile Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions living in a community setting within the geographical boundaries of the Central OHT. The Behavioural Support Specialist will provide direct service to support the client, family members and/or caregivers to mitigate escalating responsive behaviours. The Behavioural Support Specialist will collaborate with the other members of the Mobile Support Team on the development and delivery of effective Behavioural Support Plans comprised of behavioural management approaches, psychosocial supports and education to referred individuals and their caregivers. They will also liaise with community agencies, other practitioners and key partners to coordinate care for clients. In addition, they provide education and support to staff of the Mobile Support Teams to ensure current knowledge and trends in behavioural support.

The @Home Behaviour Support team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions who are being discharged from hospital within North Toronto, York Region and South Simcoe. The team completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Working as a member of an integrated team along side other home and community-care providers, the @Home team supports the transition from hospital and works within the individuals own home.

What You Will Do:

• Provide clinical assessment and treatment recommendations through a comprehensive behavioural approach.
• Design and ensure implementation and monitoring of skill promotion and behaviour intervention programs for identified clients in their homes and various community settings.
• Provide crisis intervention, risk management and urgent care planning for referred individuals and their caregivers. Identify and refer to crisis resources for high-risk individuals.
• Support client and BSS team in the development and implementation of Behavioural Support Plans tailored to the client’s needs and issues designed to improve quality of life and assist in the mitigation of responsive behaviours.
• Review, edit and approve all Behavioural Support Plans to ensure adherence to ethical guidelines in behaviour management.
• Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.
• Provide support, on-going training and consultation to colleagues, family members and/or other caregivers to assist in mitigating escalating responsive behaviours.
• Maintain up-to-date knowledge of current and developing behavioural support models and trends and disseminate this information to the teams.
• Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
• Maintain strict confidentiality and follow all other required policies and procedures.
• Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization and the Behavioural Supports Ontario Project.
• Effectively participate as a member of the Mobile Support Team; attend staff/team meetings, client care conferences, other multi-disciplinary meetings, committee meetings etc. as required.
• Attend and actively participate in all required training.
• Collaboratively participates in ongoing supervision with the Director of Behavioural Support Services.
• Liaise, collaborate and coordinate with other professionals, service providers and partners within the Behavioural Support Services;
• Complete other duties, from time to time, as assigned by management.

What You Bring:

• Completion of an undergraduate degree in one of the following health professions: Nursing, Social Work, Occupational Therapy or Psychology
• Completion of an Advanced Diploma in Behavioural Science Technology
• Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions
• Demonstrated experience and skill in developing and delivering behavioural management interventions for specified population
• Extensive experience in training and educating colleagues, clients and key stakeholders on strategies and interventions aimed at addressing responsive behaviours
• Knowledge of current and developing behaviour support models and the ability to implement the key components of those models into practice with clients
• Training/knowledge of P.I.E.C.E.S., U-First!, Recovery/Psychosocial rehabilitation approaches
• An understanding of recovery and psychosocial rehabilitation principles and the therapeutic relationship
• Demonstrated knowledge of best practices related to dementia, delirium, mental health issues and their effect on seniors, families and caregivers
• Knowledge of community resources and supports
• Sound understanding and commitment to the principles of the Behavioural Supports Ontario (BSO) project and the Action Plan for the Central LHIN
• Valid drivers’ license and access to own vehicle is required; must meet the requirements of LOFT Community Services – Personal Vehicle Usage Policy
• Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills
• Good oral and written communication skills and computer literacy, including MS Word and Excel

Work Environment:

• Staff will be required to work in residents’ rooms and may therefore be exposed to secondhand smoke.
• May also be required to be on-call as emergency contact for after hours.
• Frequent travel within the Central LHIN will also be required

What We Offer:

• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

• A satisfactory vulnerable sector check (VSC) is also required.
• This posting provides only a summary of the responsibilities and requirements for the position