Mobile Crisis Worker, Indigenous Specialist

The Indigenous Mobile Crisis Worker will be part of a multi-disciplinary Mobile Crisis Response Team, which will provide crisis response 24 hours a day, 7 hours a week. This team is a multidisciplinary team of community crisis specialists that may include nurses, peer specialists, mental health clinicians, and concurrent disorders specialists that have experience working with marginalized communities. The Indigenous Mobile Crisis Worker will incorporate experiences in crisis assessment and intervention, de-escalation, harm reduction, suicide prevention, anti-oppressive practice, client-centered and recovery-oriented care, trauma-informed care, and culturally competent care that includes holistic healing (the four directions: Body, Mind, Spirit, Emotions) and have connections to the ceremony and community to support individuals and families experiencing a crisis in the northwest area of Toronto. The Indigenous Mobile Crisis Worker will help to create culturally-specific treatment plans, coordinate support for Indigenous individuals that may include coordination of culturally-specific support and related services that reduces colonial harm.

Reporting to the Senior Manager, the Indigenous Mobile Crisis Worker will work within the context of CMHA’s mission and strategic directions.

The Indigenous Mobile Crisis Worker will exercise sound judgement to employ de-escalation strategies and provide suicide and risk assessments and interventions. The Indigenous Mobile Crisis Worker will have excellent clinical assessment skills to develop safety and support plans to address immediate, intermediate and long-range needs. The Indigenous Mobile Crisis Worker will work collaboratively with the person, their family, and other community supports that include Elders, Knowledge Keepers, Aunties, Zhishay’s to facilitate access to community resources as needed.

The Indigenous Mobile Crisis Worker will participate in community outreach and liaison with key stakeholders and partners and maintain trusting, respectful and collaborative relationships with clients, families, colleagues, referral sources, service providers and the public.

The Indigenous Mobile Crisis Worker will maintain accurate and timely clinical and non-clinical records and actively participate in developing, implementing, and evaluating the Northwest Toronto Community Crisis Service through meetings, training, strategic planning and evaluation initiatives.