The Support Assistant B will be a part of a team of professionals, providing administrative and customer service support as it relates to supporting the daily operations of customer service section.
The Support Assistant B provides excellent internal and external customer service and possesses knowledge of and experience with all Court processes including in person inquiries at the counter from the public, senior staff and other court stakeholders (e.g. agency representatives, members of the legal profession and the Judiciary) as well as assisting with in-person application requests/legal documentation (i.e. requesting trials, motions, affidavits, extensions of time to pay, re-openings, appeals etc.).
You will also be required to process the applications by updating the computer records/files and generate any further appropriate legal documentation/notices such as trial, Hearing Date notices, Notices of Fine etc.