Systems Administrator_FT-Perm

Title of Job: Systems Administrator
Date: January 15, 2026
Closing Date: January 29, 2026
Location: Toronto, ON - Information Technology
Compensation: $70,663 - $84,600 Annually Prorated
Work Type: Hybrid
Job ID: 10532722
Existing or New Positions: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:
Reporting to the Director of Information Technology, the Systems Administrator is responsible for the design, administration, and optimization of LOFT’s hybrid IT environment — with a primary focus on the Microsoft ecosystem (M365, Azure, Intune, SharePoint, Teams, Power Platform).

The role includes managing cloud and on-prem infrastructure, identity and access management, endpoint security, disaster recovery, and system automation. The Systems Administrator ensures LOFT’s systems are secure, reliable, and continuously improving in alignment with organizational goals.

What You Will Do:
Microsoft Cloud Infrastructure

• Administer and optimize Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, Power Automate, Defender, Purview).
• Manage Azure AD / Entra ID, conditional access, single sign-on, and hybrid identity synchronization.
• Implement and maintain Microsoft Intune for device management, compliance, and application deployment.
• Lead initiatives to improve data protection, governance, and DLP policies across M365 and Azure.
• Support automation through PowerShell scripting and Power Platform tools.

Infrastructure & Systems

• Manage and monitor virtualized environments (VMware, Hyper-V, or Azure Virtual Machines) and backup systems (Veeam or equivalent).
• Maintain hybrid infrastructure including DNS, DHCP, Active Directory, Entra.
• Implement and maintain disaster recovery and business continuity plans for cloud and on-prem systems.

Security & Monitoring

• Deploy and maintain endpoint protection, patching, and encryption (e.g., Defender for Endpoint, SentinelOne, or similar).
• Monitor infrastructure and cloud services using tools like Azure Monitor, or Sentinel.
• Investigate and remediate security alerts related to Infrastructure
• Collaborate with IT management to continuously strengthen LOFT’s cyber resilience posture as it relates to Infrastructure & end-user devices.

Support & Collaboration

• Provide Tier 2 & 3 technical support and mentorship to IT service desk staff.
• Develop technical documentation, standard operating procedures, and knowledge base articles.
• Contribute to IT projects using project management best practices and coordinate with internal and vendor teams.
• Participate in after-hours maintenance or incident response as needed.
• The System Administrator will be expected to provide end-user support and coverage for the Networking and Cyber Security functions as needed.

What You Bring:

• 6+ years of hands-on experience in systems and cloud administration within a Microsoft-centric environment.
• Expertise in:
  • Microsoft 365 administration (Exchange, SharePoint, Teams, Defender, Intune)
  • Azure AD / Entra ID, conditional access, identity governance
  • Windows Server 2016–2022 and Active Directory
  • PowerShell scripting and automation
• Experience with VMware or Hyper-V, Veeam, and hybrid backup/DR solutions.
• Familiarity with ITIL or equivalent service management frameworks.
• Excellent analytical, troubleshooting, and communication skills.
• Strong documentation discipline and ability to translate technical concepts into user-friendly language.
• Postsecondary degree or diploma in Computer Science, Information Systems, or a related field.
• Certifications such as Microsoft Certified: Azure Administrator, M365 Certified: Enterprise Administrator Expert, or CompTIA Server+/Network+
• Strong interpersonal skills
• The ability to communicate technical concepts in a clear and non-technical way
• Good problem-solving skills and the ability to bring the necessary skills and resources to a problem
• Ability to create and maintain clear and detailed technical documentation

Work Environment:

• Standard 40-hour work week, with flexibility for occasional after-hours work during critical maintenance or incidents.
• Hybrid environment with on-site presence required at LOFT’s Toronto office and occasional travel to program sites.
• Must have a valid driver’s license and access to a car in order to visit remote sites in the GTA and surrounding regions.

What We Offer:

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave and Parental leave top up program

Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

• A satisfactory vulnerable sector check (VSC) is also required.
• This posting provides only a summary of the responsibilities and requirements for the position 

#LI_HYBRID