Transit Special Constable

Career Opportunity

We are currently seeking Transit Special Constables to work 80 hours bi-weekly with rotating shifts and various off-days to preserve the peace and ensure safety on the transit system. Transit Special Constables are sworn peace officers conferred with the authority to enforce various federal and provincial statutes when an offence occurs on any TTC property or vehicle.

What You Will Do

• Responsible for delivering law enforcement functions, emergency/incident response, conduct investigations, patrol, and crime prevention.
• Carrying out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer, agent and occupier of the TTC per Federal/Provincial statutes, Municipal By-laws and established contracts, agreements, policies and procedures.
• Transportation of persons in custody to the nearest designated police facilities, hospitals or psychiatric facility in the prescribed manner, within the City of Toronto, under the direction of the Toronto Police Service
• Working shifts within a 24/7 environment that includes a variety of days, nights, weekends and holidays
• Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated per the Ontario Human Rights Code and Related Orders.
• Promoting and maintaining a positive customer experience and communications with the public and TTC employees.

Requirements

• Must be a Canadian citizen or a permanent resident of Canada
• Be at least 18 years of age
• Must be physically and mentally able to perform the duties of a Transit Special Constable, having regard for your own safety and public safety
• Be of good character.
• Must have a secondary school diploma or equivalent, or a post-secondary diploma of a full-time program with a least four academic semesters
• Must possess a valid, non-probationary Province of Ontario class G driver’s licence or equivalent
• Have no criminal record for which you have not received a pardon

What Skills Do You Bring

• Have related experience in customer service/hospitality, healthcare or social services.
• Demonstrated experience dealing with diverse and vulnerable communities
• Demonstrated ability to de-escalate situations of a contentious nature
• Demonstrated ability to work effectively in a team environment
• Comprehensive knowledge of law enforcement and security operations
• Strong and effective interpersonal, verbal and written communications skills; and the ability to be diplomatic, tactful, patient and courteous while providing a high level of customer service
• Strong situational assessment, analytical, problem solving and decision-making skills, including the ability to apply these skills in
• difficult, challenging and dangerous situations
• Solid administrative and organizational skills to prioritize and complete planned and unplanned duties including investigations, patrol, enforcement activities, incident and emergency response and other assignments.
• Working knowledge of computers, applications (Microsoft Word, Excel, databases, etc.)
• Must pass the Transit Special Constable selection recruitment process which includes an aptitude assessment, a modified PIN test, panel interview, psychological assessment and background investigation
• Must pass a pre-hire medical screening assessment which includes an intensive vision and hearing assessment
• Must pass the established training, tests, assessments and examinations prescribed by the Ministry and the TTC
• Must be eligible to obtain and maintain Special Constable status in accordance with any established Agreement.
• Must pass annual re-qualification training and established background investigations as required.
• A valid OACP Certificate will be accepted, but is not required

What We Offer

• A shift schedule that considers the importance of maintaining a work-life-home balance
• A competitive salary that includes double time for any overtime worked
• An excellent pension plan that considers any overtime hours and supports your financial security in retirement
• An exceptional benefits plan for you and your immediate family
• Many opportunities for learning with a strong tuition aid benefit
• Work in a supportive team that fosters comradery to help manage the complexities of the job
• Make an impact and have an opportunity to make a positive contribution to Toronto’s many diverse communities.