Winter Coop - Paid

JR00114442 Student, Digital Employee Experience Communications Specialist - First Nations, Inuit, or Métis Candidates  Winter 2026

Sun Life’s Chief Technology Office (CTO) Employee Experience Delivery (EED) team’s goal is to provide a frictionless technology experience to all Sun Life employees, focusing on enterprise tools that enhance productivity and collaboration (such as Microsoft Teams, Microsoft 365 and more). 

The team supports internal IT partners by providing guidance and solutions in the areas of communication, adoption, change management and training. By fostering strong relationships with these teams and other employees, the EED team provides services that are employee-centred and advocates for their needs.

The Specialist’s responsibilities will focus on supporting the overall goal of providing a frictionless technology experience – through end-user communication, driving adoption, fostering peer-to-peer learning, employee listening, data analysis and much more. The Specialist will work with subject matter experts to create end-user communications and documentation which will enable all employees to effectively use the available tools and services. Representing the voice of the user, the Specialist will contribute to proactive service improvements, which will require collaboration across the CTO and IT groups.

Applicants should be detail-oriented, creative in developing communication materials, have strong collaboration skills, and thrive in a deadline- and objectives- oriented environment. They should also have proven experience communicating the value of technology solutions to non-technical business audiences.

Term Length: 4-months (January - April 2026)

What will you do?

• Develop communication material, service documentation and best practices to support increased adoption and effectiveness of services
• Manage peer-to-peer learning and adoption platforms for collaboration and productivity tools
• Gather employee feedback about collaboration and productivity tools
• Analyze data and create reports with recommendations
• Support change management projects as needed

What do you need to succeed?

• Strong communication skills, both written and verbal
• Demonstrated analytical and problem solving skills
• Empathy
• Attention to detail
• Ability to build effective working relationships across both business and technical teams
• Strong planning and organizational skills, with the ability to multi-task
• Flexibility and the ability to quickly adapt to changing priorities
• Excellent PC skills (Windows, Microsoft Office, Microsoft Teams, SharePoint Online)
• Video editing skills would be considered an asset

What is in it for you?

• At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
• As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
• You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role. We offer professional development workshops, student awards, socials and many more exciting opportunities.
• We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.
• Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation.

You are eligible for the Indigenous Student Employment Program if you meet these criteria:

• You are an Indigenous person - First Nation, Métis, or Inuit (Inuk)
• First Nations: In Canada, an Indigenous grouping composed of many different nations having their own origin, history and culture, and whose members have called North America home for thousands of years
• Métis: In Canada, Indigenous peoples whose members are of mixed First Nations and European ancestry, are united by a common origin, history and culture
• Inuit (Inuk): In Canada, Indigenous peoples that inhabits or that traditionally inhabited the northern regions and Arctic coasts of Canada known as Inuit Nunangat, and whose members are united by a common origin, history and culture
• You have a high school diploma or