Clinical Coordinator
Ontario Medical Association Do you want to make a meaningful difference in the lives of physicians and medical learners in Ontario? Are you passionate about fostering a culture that prioritizes physician health and wellness?
Join the Physician Health Program (PHP) as a Clinical Coordinator and play a vital role in promoting physician well-being and supporting individuals as they navigate both personal and professional challenges.
Clinical Coordinators are members of the Physician Health Program (PHP), a highly experienced interdisciplinary clinical team, within the broader OMA. As a member of the PHP team, Clinical Coordinators are responsible for the identification, management and coordination of clinical services and psychosocial support for medical students, residents, and physicians. The PHP promotes a professional culture that supports wellness along with the prevention and early identification of health issues for physicians, learners, their families, and workplaces.
Physicians, residents and medical learners contact the PHP services for assistance with a wide variety of challenges. Clinical Coordinators support the physician or learner with their health and wellness needs with the aim of supporting their life goals including those related to medical training and the practice of medicine.
As a Clinical Coordinator and member of the team, you will work and learn in a supportive and engaged clinical team, report to the Director, Clinical Services and be accountable to the PHP Medical Director.
How you will make a difference
Clinical Intake and Triage:
- Conduct thorough clinical screening through our Intake Service to determine the nature, scope and urgency of the physician’s needs.
- Appropriately triage and connect to internal PHP services or external clinical resources.
- Facilitate clinical consultations and assessments as needed.
Clinical Case Coordination and Ongoing support:
- Deliver ongoing, tailored high quality case coordination through the Accountability Program supporting physician’s clinical and occupational needs through an EDIA framework.
- Prepare comprehensive progress and advocacy reports.
- Collaborate with external supports including treating clinicians
- Identify and manage changes in risk profile of physicians actively enrolled in PHP services.
Education and Health Promotion:
- Develop and present educational programming and wellness initiatives focused on physician health and wellness including early identification of health issues and health promotion
Quality Improvement and Quality Assurance:
- Contribute to continuous quality improvement efforts and the enhancement of service delivery.
- Support the planning, development and implementation of these initiatives
Documentation and Information Management:
- Maintain accurate, timely and confidential health information using the PHP’s electronic documentation system and resource database, ensuring all information supports effective service delivery.
Requirements That Are Important to Us
- Master’s degree in social work, Occupational Therapy, Nursing, Psychology or equivalent.
- A minimum of seven years of direct clinical experience and advanced practice with individuals experiencing mental health and substance use problems.
- Excellent communication, interpersonal skills and report writing abilities are essential.
- It is preferred that applicants have a strong background in working with complex mental health and substance use issues within both harm reduction and abstinent-based recovery paradigms.
- Proficiency in assessing and managing risk, working with safety sensitive professionals is an asset.
The OMA has moved to a permanent hybrid work environment. As such, the individual in this position will be required to work a minimum number of days in our Toronto office.
What do we have to offer you?
- A work environment whose values are to be respectful, bold, responsive, and transparent in our work and our behaviours
- A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system
- An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity
- A commitment to growth and development through paid professional development and continuous in-house learning
- A friendly and flexible hybrid work environment
- Competitive salary and bonus program
- Exceptional group benefits package, including a spending account and a robust wellness program
- An organization that has been recognized as a Greater Toronto’s Top Employers for five consecutive years.
The Ontario Medical Association (OMA) broadly advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.
The Physician Health Program, a service of the OMA, provides confidential support for physicians and learners who are struggling with substance use and mental health concerns, as well as with other behaviours that have a personal and professional impact.
For more information about us, please visit our websites at www.oma.org andwww.php.oma.org.
As a condition of employment, OMA conducts background checks and reference checks for all open positions.
We're excited to share this opportunity, which is for an existing vacancy on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.
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The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.