St. Joseph’s Health Centre Surgical Program is a leader in its field, providing high quality care to meet the diverse surgical needs of our catchment area and wider community. A university-affiliated program, our perioperative services consist of 12 operating rooms, cysto suite, bronchoscopy suite and a minor surgery. We offer a range of services, care and procedures that include regional thoracic, bariatric and HPB (hepato-pancreatico-biliary) surgery as well as ENT (ear-nose-throat) general surgery, gynaecology, opthamology, orthopaedics, plastics and urology.
Reporting to the Clinical Program Director, with strong partnerships with the Chief of Surgery and the Chief of Anaesthesia we are currently seeking an experienced, visionary, creative and self-directed leader to incorporate our new Mission, Vision and Values of Unity Health Toronto. In collaboration with the medical and inter-professional team, you will lead the healthcare team by supporting and overseeing the day-to-day functions of our perioperative services. The successful candidate will be a skilled and accountable leader who is able to develop and lead the implementation of departmental strategic goals in line with our organizational strategy, while fostering and inspiring performance excellence across the health care team. With a track record of innovation in service delivery, you will excel at managing change in a fast paced environment while ensuring a consultative and collaborative approach to achieving our shared vision.
Accountabilities:
Quality of Patient Care
- Seeks insight into patient/family care needs and works with the interdisciplinary health care team to develop solutions/service delivery that provide exceptional patient care
- Establishes program standards of care in conjunction with the Program and Medical Director
- Develops evaluation criteria that support excellent patient care, utilizing best practices and quality improvement processes
- Assists Collaborative Practice Leaders to ensure that staff meet professional standards and supports ongoing professional learning and development
- Ensures interdisciplinary approach to care, recognizing the unique contribution of each discipline
- Fosters trust and teaches new behaviours/approaches by example and role modeling
- Facilitates and role models effective customer service and problem resolution
- Facilitates and supports effective team behaviour/development of a high performance team through daily huddles and other quality strategies and initiatives
Strategic/Operational Management
- Reviews and simplifies systems/structures/policies to support the vision of the program/Health Centre
- Identifies potential market and competitive opportunities within the program
- Develops and nurtures partnerships with internal and external communities
- Communicates vision and direction through a variety of media, and articulates their link to strategic initiatives
- In collaboration with the program supports the development and implementation of a program vision
Resource Management (Human, Material, Financial)
- Provides point of care resources to ensure safe and exceptional patient and family care
- Identifies trends, issues and challenges requiring change in practice patterns or system processes
- Encourages and supports opportunities and innovation amongst all members of the health care team
- Mentors/coaches staff to ensure current and future leadership development
- Develops human resource plans to meet present and future program needs
- Creates an environment, which empowers individuals to take ownership and accountability for their actions
- Develops and manages budget to support dynamic programs
- Ensures effective performance management processes
- Supports effective recruitment and retention strategies
Qualifications:
- Master’s Degree in Nursing, or recognized equivalent, required.
- Regulated Health Professional in good standing with applicable Regulatory College.
- Three to five years recent leadership experience in a healthcare environment.
- Strong clinical background in OR and surgical environment preferred.
- Demonstrated knowledge of current best practices and ORNAC Standards
- Basic Cardiac Life Support (BCLD) Level II, required
- Demonstrated strong financial and human resource management skills.
- Demonstrated ability to foster partnerships to advance a patient/ family approach to decision making.
- Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team.
- Demonstrates effectiveness in all categories of the LEADS Leadership Competency at the management level.
- Superior communication, conflict resolution and problem solving skills within an interdisciplinary milieu.
- Proven success in the development and implementation of strategic objectives including quality indicators, volume targets, and budget management.
- Proven success in managing change and fostering a positive workplace culture.
- Demonstrated commitment to continuing professional development.
- Satisfactory attendance record.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.