Operations Administrator Trainee

Department: Operations

Reports To: Strategic Operations Director

Effective Date: April 1, 2026

Compensation Range: $22.00/hour

Status: Full-Time, Contract

About the Organization

We are a growing children's literacy charity on a mission to help every child become a confident, lifelong reader. Through evidence-based programming, community partnerships, and dedicated volunteers, we serve families across the Greater Toronto Area and are preparing to expand our reach significantly over the coming years.

Our culture is collaborative, supportive, and mission-driven. We are a small but mighty team that punches above our weight, and we're looking for an individual who shares our passion for literacy and wants to help us tell our story to a wider audience.

Position Overview

The Operations Administrator plays a vital role in ensuring the smooth and efficient functioning of the organization's day-to-day operations. Reporting to the Strategic Operations Director, this position provides comprehensive administrative, communications, program, and accounting support, enabling staff to focus on delivering high-quality literacy programs for children and families.

Working collaboratively across departments, the Operations Administrator manages core administrative systems, coordinates program logistics, supports internal and external communications, and assists with financial recordkeeping. This role requires exceptional organizational skills, attention to detail, and a proactive approach to problem-solving. The ideal candidate is a reliable team player who thrives in a dynamic, purpose-driven environment and is deeply committed to advancing the organization's mission of improving literacy outcomes for children and their families.

Key Responsibilities

General Administration (40%)

• Manage day-to-day office administration, including correspondence, scheduling, record-keeping, and filing (digital and paper)
• Support staff onboarding and maintain up-to-date HR and volunteer records
• Coordinate internal meetings and take minutes when required
• Maintain office supplies, technology tools, and subscriptions
• Support logistics for training, events, and workshops

Communications Support (20%)

• Assist in the preparation and distribution of newsletters, social media posts, and email communications
• Maintain and update the organization's contact lists, website content, and shared communication templates
• Support donor communications and stewardship efforts through thank-you letters, acknowledgements, and reports
• Provide basic graphic design or layout support using tools such as Canva or Mailchimp

Program Team Support (25%)

• Assist with program registration, attendance tracking, and participant communications
• Prepare and distribute program materials and supplies
• Collect and organize program data, surveys, and feedback for evaluation purposes
• Provide administrative support to program staff in scheduling sessions, creating forms, and preparing reports
• Help coordinate logistics for family literacy events, workshops, and volunteer activities

Accounting & Finance Support (15%)

• Support the accounting team by preparing and coding invoices, receipts, and reimbursements
• Track program expenses and ensure supporting documentation is properly filed
• Assist in preparing financial reports and reconciling petty cash or small fund accounts
• Maintain records of vendor and contractor payments

Key Qualifications

• Minimum 1 year of administrative experience, ideally in a nonprofit or educational setting
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency with Microsoft 365, Google Workspace, and cloud-based collaboration tools
• Experience with accounting software (e.g., QuickBooks, Xero) is an asset
• Familiarity with social media platforms and simple design tools (e.g., Canva, Mailchimp)
• Commitment to the mission of improving literacy and supporting children and families
• Diploma or degree in Business Administration, Public Administration, Management, or related field, or equivalent work experience
• 3 to 5 years of experience in operations, administration, or office management
• Experience supporting senior leadership and cross-functional teams
• Experience working in nonprofit, education, or community-based environments is an asset

Personal Attributes

• Mission-driven with a commitment to TRP's vision and values
• Collaborative and proactive problem solver
• Adaptable, solution-oriented, and professional
• Strong commitment to equity, diversity, and inclusion
• Interest in contributing to literacy and empowerment initiatives within the BIPOC community

Additional Requirements

• Must reside in the GTA and have a valid driver's license and full access to a vehicle for occasional travel, including pick up and drop off of program supplies and materials
• Clear Vulnerable Sector Check (VSC) and reference checks
• Must be First Nations, Inuit or Métis and reside within the GTA
• Must be registered or eligible to register with Miziwe Biik Aboriginal Employment and Training

Why Join Us?

• Be part of a mission-driven organization that transforms lives through literacy
• Work in a collaborative and supportive team that values innovation and creativity
• Lead impactful initiatives that raise awareness and drive engagement
• Enjoy a remote-first work environment
• Access a professional development program that enhances your skills and advances your career
• Competitive salary with annual increases
• Comprehensive benefits package funded by the organization
• A culture that celebrates diversity, equity, and inclusion

How to Apply

This position is made possible through the generous support of Miziwe Biik Aboriginal Employment and Training and Service Canada.

Applicants must be registered with Miziwe Biik Aboriginal Employment and Training and actively working with an Employment Advisor. Candidates who are not yet registered can complete the Miziwe Biik Online Client Registration through the registration tab on their website, or submit a completed client registration form, ancestry form, Employment Ontario form, and resume by email.

Please submit a cover letter and resume that includes a link to your visual portfolio via our Indeed posting.

We appreciate the interest of all candidates; however, only those selected will be contacted for an interview.

The Reading Partnership is dedicated to creating an environment that reflects the diversity of the communities it serves. We welcome applications from all qualified candidates and are committed to an inclusive and accessible selection process. If you require any accommodations to participate in the selection process, please let us know.