Street Outreach Worker_FT-Perm

Title of Job: Street Outreach Worker
Date: February 2, 2026
Closing Date: February 16, 2026
Location: Newmarket, ON – York Region Street Outreach and Services Network CM
Compensation: $55,239 - 67,560 annually prorated
Work Type: Onsite
Job ID: 10520678
Existing or New Position: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary:
The Street Outreach Worker provides daily mobile outreach (1:00pm - 9:00pm) to individuals throughout the York Region, in partnership with a network of other community partners. The goal of the program is to reach out and develop relationships with individuals who may be unhoused or at risk of becoming unhoused and those with mental health &/or substance use issues. The service provides support, information, referrals, and various supplies to those in need.

York Region/Street Outreach & Services Network: The program provides a mobile van service that operates seven days a week from 1:00pm – 9:00pm, except for statutory holidays in York Region. Using a harm reduction approach, the program provides services to residents of York Region experiencing homelessness and those living at low and moderate-income levels. Clients are able to receive support from the van for basic needs and life-saving services in a manner that fosters self-worth and dignity.

What You Will Do:
Provide services from a mobile outreach van 1-9 PM including:

• Information and referrals
• Mental health &/or substance use support
• Emotional support
• Harm reduction supplies
• Food, clothing and other basic need supplies
• Support to access to emergency housing
• Needle exchange

When not providing mobile outreach staff are engaged in obtaining and maintaining provisions for the van, preparing food, gathering resources for distribution, providing community outreach, advocacy for clients and system.

What You Bring:

• Relevant degree/diploma in Social Service
• 3 years’ experience working with the client population in order to apply theories to a practical setting
• Knowledge of issues faced by this population
• Valid G driver’s license and good drivers abstract
• Excellent interpersonal communication skills
• Ability to work in a team environment.
• Ability to engage clients in highly personal areas.
• Highly developed problem solving and crisis intervention skills.
• Knowledge of community resources and services
• Harm reduction skills
• Knowledge of Psychosocial Rehabilitation Principals
• Computer literacy for statistical data collection

Work Environment:

• This position involves lifting and bending
• Working in a mobile van setting
• Exposure to weather conditions
• May be exposed to secondhand smoke while working outdoors.

What We Offer:

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave and Parental leave top up program

Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

• A satisfactory vulnerable sector check (VSC) is also required.
• This posting provides only a summary of the responsibilities and requirements for the position 
• This role may involve working day and evenings shifts (1-9PM) as needed.