TRANSITIONAL HOUSING SUPPORT RELIEF WORKER

JOB POSTING

TRANSITIONAL HOUSING SUPPORT RELIEF WORKER

Our Vision

The Native Canadian Centre of Toronto is dedicated to

helping all of our relations on their journey

Native Canadian Centre of Toronto

The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization located in the

heart of downtown Toronto. The NCCT offers a wide range of Indigenous programs and services based

on Indigenous cultural traditions and teachings.

Job Title: Transitional Housing Support Relief Worker

Reports to: Transitional Housing Team Leader

Department: Youth Program

Employment Term: On-Call relief as needed

Work Hours: Shift work (day, afternoon, and overnight as required)

Salary: $20.00/per hour

The Position

The Transitional Housing Support Relief Worker supports the implemented plans, supportive

programming, and services individually designed for each youth in order to assist them in achieving

their goals while residing at the house. In addition, the Relief Worker ensures that youth are actively

contributing to the overall implementation of their goals as well as contributing to the health, well-

being, and safety of all who live and work at the house.

Duties and Responsibilities

 Provide support to Aboriginal youth living with or at risk of mental health and substance use

challenges;

 Ongoing assessment of youths state of mental health and ability to function in a real-world

environment;

 Manage youth client files, add notes based on episodic assessments and incidents, progress, and

evaluations;

 Keep up to date on all youth care plans and be knowledgeable of what is specifically planned to

help each youth meet specific and desired life goals;

 Engage and monitor youth in their participation of house duties such as cooking and cleaning;

 Room monitoring; Provide a wide range of assistance, guidance, or service(s) that supports the physical, mental,

spiritual, and emotional well-being of youth who live within the house;

 Work in collaboration with the Youth Case Management team, ensuring a safe and supportive

atmosphere in the home including assisting with education, medial appointments, life skills, etc.

that enrich their activities of daily living;

 Support and collaborate with the internal and external care team in designing the aftercare plan

for youth who are being released or aging out of the program;

 Carry out pre-established support plans with you, and provide crisis intervention as needed in

order to ensure a safe living situation for all;

 Working in partnership with various community agencies to coordinate and facilitate access to

support and health services for youth;

 Community referrals and networking;

 Ensuring a clean, safe, and secure environment for all who live and work in the house;

 Providing individual and group counselling/support to youth;

 Other related duties as may be assigned.

Qualifications:

 Degree or diploma in social work, psychology, counselling, or combination of related experience

and education.

 Minimum of 2 years of experience providing support to vulnerable youth living with or at risk of

mental illnesses, problematic substance use and/or addictions.

 Knowledge of community resources, counselling, and social work practices with high risk

culturally-diverse Indigenous youth, including acceptance of alternative lifestyles.

 Supportive of the Recovery Model, Harm Reduction, and knowledgeable of the Anti-Oppressive

Framework.

 Knowledge of cultural sensitivity to Aboriginal communities and cultures.

 Experience working in an on-site housing setting and providing services in this environment.

 An understanding of the therapeutic relationship, and an ability to come to an agreement with

clients on goals/priorities while respecting their autonomy and individuality.

 Ability to perform physical duties (i.e. lifting, cleaning) as required.

 Ability to practice active listening skills and ability to interact with clients in a positive and

supportive manner.

 Crisis intervention skills, with well-developed problem solving abilities.

 Exceptional verbal and written communication skills

 Demonstrated leadership skills including the ability to contribute to the creation of positive

team and workplace dynamics.

 Demonstrated empathy, approachability, and an understanding of others.

 Successful community experience working with both Indigenous and diverse populations.

 Experience working within an Indigenous organization or with the Aboriginal community an

asset.

 Demonstrated ability to earn and maintain trust and show discretion at all times. Knowledge and ability to work with standard operating programs (i.e, word, excel).

 Ability to write and communicate clearly and effectively.

 Well organized and able to streamline, prioritize, and manage multiple tasks effectively.

Knowledge/Skills/Abilities:

 Working in a manner that preserves confidentiality and seeks to minimize risk;

 Experience working within an Indigenous organization or with the Aboriginal community an

asset;

 Knowledge of Indigenous Languages and Culture represented in NCCT community;

 Ensures the NCCT response is consistent with current local, provincial, and federal health

guidelines and orders;

 Ensure practices and procedures exist to maintain the confidential storage and security of all

staff files and other related information;

 Must be legally entitled to work in Canada in accordance with relevant provincial or territorial

legislation and regulations;

 Contributing to the centre’s activities to collect, analyze, and report on data and relevant

information, and participate in research;

The successful candidate is expected to contribute positively to the implementation of the NCCT’s

vision and mission, operate in a collaborative team setting and maintain high and professional

productivity levels and quality of service.

This is an on-call relief position. Salary to commensurate with qualifications and experience.

Although preference will be given to Indigenous applicants (First Nations, Metis and Inuit), all

qualified candidates are encouraged to apply.

We thank all applicants for their interest however only those candidates selected for interviews will

be contacted, please submit your resume and a cover letter to:

Sarah Fraser

Human Resource Manager

sarah.fraser@ncct.on.ca

Deadline to Apply: Until Filled

SUBJECT LINE:

NCCT - Youth Department - Transitional Housing Support Relief Worker

The Native Canadian Centre of Toronto is an equal opportunity employer. We are committed to providing an inclusive and

barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our 

HR Manager at sarah.fraser@ncct.on.ca of the accommodation measures required. Information received relating to

accommodation will be addressed confidentially.