Undergraduate & Communications Administrator

Your opportunity:

Reporting to the Centre Manager, the Undergraduate & Communications Administrator will provide communications, and undergraduate administrative support to the Centre for Indigenous Studies.

Your responsibilities will include:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Reviewing and approving changes to program requirements for exceptional cases
• Producing promotional and outreach materials
• Coordinating the preparation and distribution of program and/or course material
• Analyzing service delivery and/or internal processes and recommending improvements
• Writing routine documents and correspondence; generating reports
• Making minor purchases

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years of relevant experience in academic program administration, including experience advising students on academic matters and degree program requirements.
• Recent and related experience in working with Indigenous communities preferably in a post-secondary education environment.
• Experience working with undergraduate programs including the application of academic rules, procedures, and guidelines.
• Experience in and extensive knowledge and understanding of the cultures and histories of the Indigenous communities in the Greater Toronto Area.
• Experience providing academic support to University Faculty, Instructors, TAs and staff in an academic department.
• Demonstrated experience in communications and outreach within a university or comparable environment.
• Demonstrated experience coordinating digital and print communications projects consistent with employer branding.
• Demonstrated experience planning and executing eventsfrom start to finish.
• Experience developing and implementing communications strategies and plans including digital media plans.
• Demonstrated ability to create concise, effective written content.
• Demonstrated experience with various social media platforms, including but not limited to LinkedIN, Instagram, YouTube, Twitter/X, Facebook and TikTok.
• Demonstrated experience with Canva, Microsoft Office, Drupal.
• Experience maintaining information on digital platforms.
• Experience updating event and promotional materials.
• Experiencing building and maintaining strategic partnerships with internal and external parties.
• Experience putting together status update reports.
• Exceptional written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across teams and engage diverse audiences.
• Strong judgment to make decisions involving the implementation of policy and to respond to student and faculty matters.
• Demonstrated ability to respond and anticipate issues in a sensitive and professional manner.

Assets (Nonessential):

• Knowledge of the Centre for Indigenous Studies
• Experience using ROSI/ACORN, ROSI Express, Degree Explorer.