Waitlist Manager

Waitlist Manager – One Year Full-Time Contract

Nishnawbe Homes Inc. houses families, couples, singles, seniors and students in an environment that reflects Indigenous, Inuit and Metis values. Nishnawbe Homes Inc. owns and operates properties in the Greater Toronto Area (GTA) for over 35 years. Nishnawbe Homes Inc. goal is to promote a safe, affordable and cooperative lifestyle for under-housed and homeless indigenous people. Nishnawbe Homes Inc. is a non-profit organization that prioritizes the hiring of Indigenous, Inuit and Metis community members. This contract is from Apr.1, 2025 to Mar.31, 2026.

Responsibilities & Duties include the following:

• Lead for the NHI Housing process from the initial application to the move in;
• Responsible for all NHI Tenant Applications, Follow up references, and the Interview process;
• Collaborate with the Tenant Relations Manager for the Application and Interview reviews;
• Maintain and update the Applications Waitlist, including follow up calls and addressing any applications that are incomplete;
• Collecting and receiving rent(s), following the procedures for cash payments, and assigning rent receipts,
• Coordinate with the Tenant Relations Manager and the Maintenance Manager for appropriate spaces and timelines for new move ins to NHI properties;
• Prepare reports for the Senior Management team as required
• Follow NHI’s COVID Plan and protocols for all staff and tenants;
• Be courteous, polite and helpful to all staff, tenants and visitors;
• Work as a Team Player within all of Nishnawbe Homes administration;
• Other duties as requested

Knowledge and Skills Requirements:

• Education and/or Experience in Administration is an requirement;
• Must be able to work in a team setting and independently;
• Must be able to respect confidentiality

• Have general knowledge of Microsoft Office applications;
• Knowledge of working with the Urban Indigenous community;

There are opportunities with this position to be cross-trained with other roles within the organization to develop skills to enhance the successful candidate’s experience.

Please email your resume and three references to:

cathi.nishhomes@gmail.com with ‘Waitlist Manager’ in the subject line

OR FAX TO:

ATTENTION: Hiring Committee

244 Church Street

Toronto, ON M5B 1Z3

FAX: 416.975.0089