Tenant Relations Coordinator Trainee

Nishnawbe Homes Inc. is a growing Non Profit corporation that provides affordable housing in Toronto.  We are committed to assisting the Aboriginal community with housing needs. The successful applicant must be registered with Miziwe Biik Employment and Training. Nishnawbe Homes Inc. is seeking a Full time Tenant Relations Coordinator Trainee.  This is a contract position from Apr.1, 2026 ending Mar.31, 2027. Full time is 35 hours per week, at $22 per hour.

Duties:

• This is full-time (35hrs per week) contract position through Miziwe Biik (MBET) Shifts are 8 hours per shift, including 1 hour total of unpaid lunch/breaks. 
• Support the management team with tenant relation duties
• Be courteous, polite and helpful to all staff, tenants and visitors;
• Provide professional telephone etiquette directing all calls to appropriate locations, taking messages;
• Processing incoming/outgoing mail and courier distribution;
• Assist with tenant applications, tracking, follow up and documentation;
• Participate in housing applicants interviews, assist with references
• Networking with housing workers for potential housing applicants
• Coordinate and implement any management approved tenant services

• Collecting and receiving rent(s), assigning rent receipts and follow recording procedures; 
• Be professional while assisting and directing staff and tenants in proper PPE (Personal Protective Equipment) responsibilities;
• Follow NHI’s COVID Plan and Vaccine protocols for all staff and tenants;
• Be punctual and reliable within the position;
• Work as a Team Player within all of Nishnawbe Homes administration;
• Other duties as requested

Responsibilities: 

• Familiarize yourself with the Residential Tenancies Act, 
• Review the Staff Memo Binder every shift. 
• Understand and follow the Fire Safety Protocols as per the NHI Fire Safety Binder
• Accept and record deliveries and/or services people if applicable
• Must be accessible for management or tenants as needed and respond within a timely fashion and with a professional manner. 
• Keep a detailed log of daily activities to be saved in the shift report structure 

Please email your resume, cover letter and 3 references to: 

propertymanager@nishnawbehomes.org with “Tenant Relations Trainee” in the subject line.

CLOSING DATE: until filled